What to Do if Your Plugin Doesn’t Appear in Your DAW

If your plugin isn’t showing up in your DAW after installation, don’t worry! This guide will help you troubleshoot the issue and get your plugin up and running.

Step 1: Verify the Installation Path

  1. Log into your STACKS account and go to "My Stack."
  2. Find the plugin and ensure it’s installed.

Step 2: Rescan Plugins in Your DAW

  1. Open your DAW’s Plugin Manager or Preferences.
  2. Look for the option to rescan plugins or refresh plugin list.
  3. After rescanning, restart your DAW to see if the plugin appears.

Step 3: Check Plugin Format Compatibility

Make sure your DAW supports the plugin format you installed:

  • VST: Supported by most DAWs like Ableton Live, FL Studio, Reaper, and Cubase.
  • AU: Supported by macOS DAWs like Logic Pro and GarageBand.
  • AAX: Supported exclusively by Pro Tools.

Step 4: Check for Plugin Updates

  1. Go to "My Stack" and see if an update is available for the plugin.
  2. If an update is available, click "Update" and follow the prompts.

Step 5: Verify Authorization

  1. Ensure the plugin is authorized properly and that you are entitled to a license.
  2. For license key-based plugins, double-check that the key has been entered correctly.

Step 6: Reinstall the Plugin

  1. In "My Stack," click the three dots next to the product and select "Uninstall."
  2. After uninstalling, click "Install" to reinstall the plugin.

Troubleshooting Tips

  • DAW Crashes on Scan: Try removing the plugin and reinstalling it.
  • Plugin Still Missing: Ensure you’re using the correct version for your operating system (32-bit vs 64-bit).
  • Permissions Issue: On macOS, ensure you’ve granted the necessary permissions to your DAW and plugin folders.

Need Help?

If you encounter any issues, email us at support@stacks.audio. We’re here to help!

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