Security and Privacy: Keeping Your Account Safe

Protecting your STACKS account and personal information is our top priority. Follow these best practices to keep your account secure and ensure your privacy is protected.

1. Use a Strong Password

Choose a password that is at least 12 characters long and includes a mix of uppercase letters, lowercase letters, numbers, and special characters.
Avoid using easily guessable information like your name, birthday, or common words.

Tip: Consider using a password manager to generate and store strong passwords securely.

2. Recognize and Avoid Phishing Attempts

Be cautious of emails or messages asking for your login information or personal details.
STACKS will never ask for your password via email or support channels.
Always verify that links and emails come from @stacks.audio before clicking.

3. Monitor Your Account Activity

Regularly check your account activity for any suspicious logins or changes.
If you notice anything unusual, immediately reset your password and contact support@stacks.audio.

4. Keep Your Software Updated

Ensure your operating system, browser, and any security software are up-to-date.
Updates often include security patches that protect against vulnerabilities.

5. Log Out on Shared Devices

If you access STACKS on a public or shared computer, always log out when you’re finished.

6. Protect Your Personal Information

Be mindful of what personal details you share in public forums or social media related to your STACKS account.

What to Do If Your Account Is Compromised

Reset Your Password Immediately:
Go to the login page and use the "Forgot Password" option to reset your password.
Contact Support:
Email support@stacks.audio for further assistance.

Need Help?

If you have any security or privacy concerns, email us at support@stacks.audio. We’re here to help!